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Call Centers

BPO, Contact Centers & Technology Services

Nearshore business services powered by bilingual talent

Honduras has developed a diverse business-services ecosystem serving international clients through contact centers, business process outsourcing, back-office operations, data processing and information technology services.

Companies within the sector specialize in different service models, supported by strong English proficiency, a young workforce and close time-zone alignment with North America.

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BPO and business services operations in Honduras Business Services · Honduras
11 AHM-affiliated electronic services companies 2026
Strong English proficiency Honduras ranks among Latin America's strongest markets for adult English proficiency.
Nearshore collaboration Close time-zone alignment supports real-time work with teams and clients across North America.
Diverse service models The sector includes contact centers, BPO, back-office, data-processing and technology-service operations.
Sector diversity

A diverse BPO and technology-services ecosystem

Honduras' business-services sector includes companies with different operating models and areas of specialization, allowing international clients to identify providers according to the function and level of support they require.

Contact centers & customer experience Operators focused on customer care, sales, support and other voice or digital customer interactions.
BPO & back-office services Companies providing outsourced administrative, operational and business-process functions for external clients.
Data processing Service operations centered on information processing, digital workflows and related business-support functions.
Information technology services Technology-oriented operators delivering IT outsourcing and related digital services from Honduras.
Service portfolios and areas of specialization vary by company.
English proficiency

Strong English skills for international service delivery

English proficiency is an important advantage for Honduras' customer-facing and international business-services sector. The country's 2025 results place it among Latin America's strongest markets for adult English proficiency.

Source · EF English Proficiency Index 2025
#2 English proficiency in Latin America Honduras recorded the second-highest EF EPI score in the region in the 2025 edition.
553 National EF EPI score Honduras ranked #32 globally among 123 countries and regions included in the 2025 index.
574 Customer Service English score EF EPI 2025 score for English proficiency within the Customer Service job function in Honduras.
Nearshore operations

Built for real-time collaboration with North America

Honduras combines geographic proximity, aligned working hours and business-service infrastructure to support international operations serving North American clients and teams.

U.S.-aligned working hours Honduras operates on Central Standard Time, supporting real-time communication and collaboration with North American teams.
Young workforce A large young labor pool supports recruitment, training and workforce development for business-service operations.
Business-service infrastructure Office and business-park environments support contact-center, BPO and technology-service operations in major urban markets.
Business-services network

Explore service providers operating in Honduras

Use AHM's Affiliate Directory to identify contact centers, BPO operators, data-processing companies and technology-service providers within Honduras' business-services ecosystem.

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