In 2004, KM2 Solutions opened its doors for the very first time. Its original office was in the Caribbean country of St. Lucia, along the northern border of the city\u2019s capital, Castries. 15 years later, KM2 Solutions has grown to 10 offices in 6 countries and provides business services to clients in all major industries. Not has KM2 been able to serve their clients to the highest of standards, but they\u2019ve been able to bring careers and economic growth to regions with limited opportunities, employing 4000 people globally. Even though the company continues to grow at an expansive rate a decade and a half later, its humble beginnings are still woven within its values and mission. In fact, the building that first opening 15 years ago still proudly displays the company\u2019s name.<\/p>\n
With offices throughout the Caribbean and Latin America, KM2 Solutions has grown to become one of the premiere nearshore BPO companies. The significant growth with its 15-year history has occurred in scale and scope, increasing in both industry verticals and services provided to clients. At its start, KM2 was providing customer service phone support to a major online service provider. Today, the company supports nearly every industry-type with a suite of multi-channel and multi-lingual services, and adheres to all specific quality, technology, logistical, and physical security standards.<\/p>\n
Investing the growth of the company means enriching the lives of those in the communities that the company operates in. KM2 has been a conduit for careers in regions of the world with limited opportunity. In some locations, unemployment is as high as 35% by official reports. KM2 Solutions provides stable, year-round jobs that lead to supervisor, management and director careers. These jobs also provide an ecosystem within the community, such as food vendors that serve employees on lunch breaks, shuttle businesses that service transportation, and other downstream impacts that extends beyond the office walls.<\/p>\n
For 15 years, KM2 Solutions has been in business serving clients with best-in-class BPO services and serving nearshore communities with stable career opportunities. KM2 is committed to continue investing and developing across this region, spending millions on new facilities, employee development programs, telecommunication infrastructure, and giving back to the communities the company works within. KM2 Solutions is fortunate to be celebrating 15-years in business and continues to plan for 15 more years, and beyond. The company has truly had a history of excellence.<\/p>\n
KM\u00b2 Solutions offers services to companies within the retail, healthcare, technology, finance, telecommunication, hospitality, and utility sectors. KM\u00b2 provides clients with a host of different solutions including customer service, receivables management, technical support, sales and marketing, data analytics, and back office processing. KM\u00b2 also maintains regulatory compliance with many different industry standards including HIPAA, FDCPA, PCS DSS, TCFAPA, and FCRA.<\/p>\n
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En 2004, KM\u00b2 Solutions abre sus puertas por primera vez en la isla caribe\u00f1a de Santa Lucia, estrat\u00e9gicamente en su ciudad capital, Castries. 15 a\u00f1os despu\u00e9s, KM\u00b2 Solutions ha crecido significativamente, actualmente cuenta con 10 centros de contacto en 6 pa\u00edses de Latinoam\u00e9rica y el Caribe, y brinda servicios tercerizados a clientes en las principales industrias. KM\u00b2 no solamente ha tenido la oportunidad de servir a sus clientes con los m\u00e1s altos est\u00e1ndares de calidad, pero adem\u00e1s ha logrado aportar al crecimiento econ\u00f3mico y profesional en regiones con oportunidades limitadas, generando m\u00e1s de 4,000 empleos a nivel global. Aunque el crecimiento de la empresa continua a un ritmo acelerado una d\u00e9cada y media despu\u00e9s, sus humildes principios siguen bien arraigados en sus valores y misi\u00f3n. Curiosamente el edificio en el que abri\u00f3 por primera vez hace 15 a\u00f1os a\u00fan muestra con orgullo el nombre de la compa\u00f1\u00eda.<\/p>\n
KM2 Solutions es compatible con la mayor\u00eda de las industrias con un conjunto de servicios multi canales y multiling\u00fces cumpliendo con todos los est\u00e1ndares espec\u00edficos de calidad, tecnolog\u00eda, log\u00edstica y seguridad f\u00edsica.<\/p>\n
KM\u00b2 Solutions es considerada como una de las principales empresas de servicios de BPO Nearshore. Su crecimiento significativo en estos 15 a\u00f1os se ha producido en gran escala y amplio alcance, aumentando tanto en la industria vertical, como en los servicios prestados a sus clientes.<\/p>\n
Invertir en el crecimiento de la empresa significa enriquecer las vidas de las personas en las comunidades en las que opera la compa\u00f1\u00eda. KM\u00b2 ha sido una gran alternativa para las carreras profesionales de sus colaboradores. En algunos lugares, el desempleo alcanza el 35% seg\u00fan los informes oficiales, sin embargo, KM\u00b2 Solutions proporciona trabajo estable durante todo el a\u00f1o a muchas personas desde agentes, supervisores, gerentes y directores. Estos trabajos tambi\u00e9n generan un ecosistema econ\u00f3mico\/social dentro de su comunidad generando tambi\u00e9n cientos de empleos indirectos.<\/p>\n
KM\u00b2 se compromete seguir creciendo en la regi\u00f3n invirtiendo millones de d\u00f3lares en nuevas instalaciones, programas para el desarrollo de empleados, infraestructura de telecomunicaciones entre otros. KM\u00b2 Solutions tiene la dicha de celebrar 15 a\u00f1os en la industria y planea continuar con esta trayectoria con excelencia.<\/p>\n
KM\u00b2 Solutions ofrece servicios tercerizados a empresas dentro de varias industrias tales como comercio en l\u00ednea, salud, tecnolog\u00eda, finanzas, telecomunicaciones y hoteler\u00eda entre otros. La empresa ofrece soluciones de atenci\u00f3n al cliente, cuentas por cobrar, soporte t\u00e9cnico, ventas y mercadeo, an\u00e1lisis de datos y back office. KM2 est\u00e1 certificada bajo normas requeridas como HIPAA, FDCPA, PCS DSS, TCFAPA, and FCRA.<\/p>\n","protected":false},"excerpt":{"rendered":"
In 2004, KM2 Solutions opened its doors for the very first time. Its original office was in the Caribbean country of St. Lucia, along the northern border of the city\u2019s capital, Castries. 15 years later, KM2 Solutions has grown to 10 offices in 6 countries and provides business services to clients in all major industries…. READ MORE<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-4693","post","type-post","status-publish","format-video","hentry","category-news","post_format-post-format-video"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=\/wp\/v2\/posts\/4693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4693"}],"version-history":[{"count":0,"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=\/wp\/v2\/posts\/4693\/revisions"}],"wp:attachment":[{"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4693"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4693"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ahm-honduras.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}